Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

• Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the warehouse for dispatch within 24-48 hours after the order is placed. The warehouse distribution centers process the orders, which takes an additional 2–7 days.

• Shipping time: This refers to the time it takes for items to be shipped from our overseas and/or USA-based warehouses to the shipping destination. US orders are shipped by ePacket most of the time, which is a US Postal Service (USPS) product. After processing and leaving the warehouse, items usually take between 12 and 25 days (business days) to arrive at their USA destination but can take longer from time to time.

For U.S. states, we offer free shipping. U.S. Territories outside the 48 U.S. Contiguous states, our shipping rate is a flat rate of $5.95 since these territories, as well as U.S. Foreign Armed Forces, are considered international shipping.

• For international orders (Outside the USA), we use ePacket where available, and the most economical shipping service available where ePacket is not available, depending on which country the order is being shipped. Because of additional rates, customs processing and handling, international orders are charged a flat shipping and handling charge of $5.95 USD.

• Our standard policy is that you should receive your order within 4-6 weeks from your order date, barring any issues and holding at international customs, and up to 3 months for international orders, depending on the shipping destination.

• Our customs policy is that we do not pay for additional tariffs or customs charges, those are the responsibility of the customer. Very large items may tend to have these, so please be prepared.

We thank you for your patience. We are able to offer very reasonable prices because of the free and low-cost shipping business model we have included here.